Refunds & cancellation.

Refund requests

Refund requests are reviewed individually. There is no automatic refund promise. To request a review, email hdemetrius102@gmail.com with your member account email, purchase date, and the reason for your request.

We will review the request and communicate the decision by email. If a refund is approved, it will be issued through Stripe to the original payment method. This policy does not limit rights that applicable law gives you.

Cancel a monthly subscription

When live subscriptions are available, the price is $199 USD per month and billing renews monthly until cancelled. Use Manage subscription in your membership page, or email support to request cancellation before your next renewal.

Cancellation stops future renewals. It does not itself refund past charges. Access continues through the paid billing period unless a refund is issued or access is removed under the service terms.

Billing questions and disputes

If you do not recognize a charge or believe a billing error occurred, contact support with the charge date and your member email so we can investigate. You may also contact your payment provider. Do not send passwords, API keys, or complete card details.

Test checkout and invitations

Checkout used in Stripe test mode does not charge real money and does not grant paid membership. Free private invitations are separate from subscriptions and do not require a payment card.